Enabling Completion Certificates

About Completion Certificates

Completion certificates can give users a sense of satisfaction at completing a learning activity and may be used to prove completion to an external authority. The availability of a completion certificate depends on how the activity's status is determined:

• If no passing score is associated with a learning activity, completion certificates are available for users who simply complete the activity.
• If a passing score is set for an activity, that score must be achieved before the activity can be marked as completed and passed (making the completion certificate available).
• When an activity is comprised of many learning items, the activity's status is determined by the rollup rules defined for the activity. A completion certificate is available only when an activity has a status of completed and passed, or completed and unknown success. When creating complex activities, ensure the rollup rules specified will set both the completion and success status appropriately.

Completion certifications can be customized to suit your organization and typically display the user's name, the learning activity's name, the number and type of any continuing education credits earned, and the date of completion. They can include electronic signatures and other information.

You can choose to let users view and print their own completion certificates, have administrators mass-produce certificates on behalf of users, or both. Having administrators produce the certificates is useful if certificates need to be manually signed.

To configure completion certificates, follow the steps below. Before doing any of the following, choose the appropriate client.

If you allow only administrators to receive access to the completion certificate, administrators can view and print certificates for users who successfully completed the course.

Enabling Completion Certificates

To associate a completion certificate with a specific learning activity:

1. Choose the appropriate client or your own organization.

2. Display a list of events or activities by doing one of the following:

   • Click Content (tab), then Activities or Events (menu).

   • Click Content (tab), then Tags (menu), then click the tag whose activities you want to assign a completion certificate to.

3. To associate a completion certificate with a single activity, click its name, then click Edit (below the activity name).
   From the Edit menu, choose Completion Certificate. (If continuing education credits are enabled, this function is called Credits and Certificate), then select whether Students, Administrators, or both receive access to the certificate.
   
   To associate a completion certificate with multiple activities, click the checkboxes of each activity you want to assign a completion certificate to, choose Completion certification access and click Go. You are prompted to choose whether Students, Administrators, or both receive access to the certificate.

4. Click Save Changes.