Note: This process changes the attempt limit for a single user only. To change the attempt limits for all users of a learning activity, you need to edit the learning activity itself.
To change the number of times a specific user can attempt to complete a specific item:
Choose the appropriate client or your own organization.
Click Users
(tab).
You see a list of the currently configured users.
Click a user's name.
You see a summary of the user's profile, training
plan and certifications.
Under the Training
Plan heading, click View details.
You see the status of each learning
activity in the user's training plan.
If necessary, drill-down to the appropriate
level of the learning activity, then click View
attempts (under the name of the item whose attempt limit you
want to change).
You see details about the attempts
the user made to complete the learning activity.
Click the Attempt Limit link and change the number of attempts allowed (or set to "unlimited").
Optionally, enter notes about the changes.
Click Save Changes.